SMS Terms and Conditions
Doctors Pathology Services
Effective Date: October 1, 2026
These SMS Terms and Conditions (“Terms”) govern text messages sent by or on behalf of Doctors Pathology Services (“DPS,” “we,” “us,” or “our”). By opting in to receive SMS messages from Doctors Pathology Services, you agree to these Terms.
1. SMS Program Description
Doctors Pathology Services may use SMS text messaging to communicate with patients and other individuals regarding matters such as:
Appointment invitations and scheduling
Links to register for or request an appointment
Appointment confirmations, reminders, and updates
Patient service communications
Requests to contact our office
Other administrative or service-related communications
SMS messages are intended to facilitate communication with Doctors Pathology Services and should not be used for emergencies.
2. Consent to Receive Text Messages
By providing your mobile telephone number and opting in to SMS communications, you consent to receive text messages from or on behalf of Doctors Pathology Services at the mobile number you provided.
Consent to receive SMS messages is not a condition of purchasing or receiving services from Doctors Pathology Services.
You represent that you are the subscriber or authorized user of the mobile number provided and that you have authority to consent to receiving messages at that number.
3. Message Frequency
Message frequency will vary depending on your interactions with Doctors Pathology Services, including appointment and service activity.
4. Message and Data Rates
Message and data rates may apply according to your wireless carrier and mobile service plan. Doctors Pathology Services is not responsible for charges imposed by your wireless carrier.
5. Opting Out
You may opt out of SMS communications at any time by replying STOP to a message from Doctors Pathology Services.
After submitting an opt-out request, you may receive a final confirmation message indicating that you have been unsubscribed. You will no longer receive SMS messages through the applicable messaging program unless you subsequently opt in again.
6. Help
For assistance with SMS communications, reply HELP to a message or contact Doctors Pathology Services at:
Doctors Pathology Services
Phone: 302-677-0000
7. Appointment Registration Links
Some messages may contain links that allow you to register for, request, confirm, or manage an appointment.
You should only use links contained in messages you reasonably believe were sent by Doctors Pathology Services. If you are uncertain whether a message or link is legitimate, do not click the link and contact Doctors Pathology Services directly at 302-677-0000.
Submitting information through an appointment registration link does not necessarily guarantee an appointment until the appointment has been confirmed by Doctors Pathology Services.
8. Privacy and Health Information
Doctors Pathology Services takes patient privacy seriously. However, standard SMS text messaging may not always provide the same protections as a secure patient portal or other secure communication method.
Please do not send sensitive medical information, Social Security numbers, financial account information, or other highly sensitive information by SMS unless specifically instructed to use an appropriate secure method.
Any personal information collected or used in connection with our services will be handled in accordance with applicable privacy requirements and our applicable privacy policies and notices.
9. Wireless Carrier Disclaimer
Delivery of SMS messages is subject to effective transmission by your wireless carrier and is not guaranteed. Wireless carriers are not responsible for delayed or undelivered messages.
Doctors Pathology Services is not responsible for message delays, delivery failures, network outages, or other circumstances outside of our reasonable control.
10. Changing Your Mobile Number
If you change, transfer, deactivate, or relinquish the mobile number that you provided to Doctors Pathology Services, you should notify us so that we can update our records and avoid sending messages intended for you to another individual.
11. Emergency Communications
Do not use SMS messaging to communicate a medical emergency.
If you are experiencing a medical emergency, call 911 or seek appropriate emergency medical assistance.
SMS messages sent to Doctors Pathology Services may not be reviewed immediately and should not be used for urgent medical needs.
12. Changes to These Terms
Doctors Pathology Services may update these SMS Terms and Conditions from time to time. Updated Terms may be posted on our website with a revised effective date.
Your continued participation in the SMS program after changes become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.
13. Contact Us
Questions regarding these SMS Terms and Conditions may be directed to:
Doctors Pathology Services
Phone: 302-677-0000
SMS Disclosure: By opting in, you agree to receive text messages from Doctors Pathology Services. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Consent to receive text messages is not a condition of receiving services.
